Terms and Conditions

Last Updated: 11-06-2025

1. Acceptance of Terms

By accessing and using the Sohum website and services, you agree to be bound by these Terms and Conditions. If you do not agree to these Terms, please do not use our services.

2. Service Description

Sohum provides digital reputation management and content removal services, including but not limited to:

  • Removal of deepfakes and AI-generated fake content
  • Removal of revenge content and non-consensual intimate images
  • Removal of defamatory and fake content
    Removal of
  • cyberbullying and harassment material
  • Online reputation protection and monitoring services

3. Eligibility

You must be at least 18 years of age to use our services. By using our services, you represent and warrant that you meet this age requirement and have the legal capacity to enter into these Terms.

4. Service Process and Payment Terms

4.1 No Upfront Payment
We operate on a pay only after removal basis. You will not be charged unless we successfully remove the specified content.

4.2 Service Timeline
Most content removal requests are completed within 7-15 business days, though some platforms may require additional time.

4.3 Payment Due
Payment becomes due only upon successful removal of the specified content. We will notify you when removal is complete and provide proof of removal.

4.4 No Removal, No Fee
If we are unable to remove the specified content, you will not be charged any fees.

5. Client Responsibilities

5.1 Accurate Information
You must provide accurate and complete information about the content to be removed and your legal standing to request such removal.

5.2 Legal Rights
You represent that you have legitimate legal grounds to request removal of the specified content, including but not limited to:

  • The content violates your privacy rights.
  • The content is defamatory or false.
  • The content was shared without your consent.
  • The content violates platform terms of service

5.3 Prohibited Uses
You may not use our services to:

  • Remove legitimate criticism or reviews.
  • Suppress truthful information.
  • Violate any applicable laws or regulations.
  • Remove content you do not have legal standing to challenge

6. Confidentiality and Privacy

6.1 Client Confidentiality: We maintain strict confidentiality regarding all client information, case details, and outcomes. Your identity and case specifics will never be shared without your explicit written consent.

6.2 Data Protection: We implement appropriate security measures to protect your personal information and case data in accordance with applicable privacy laws.

7. Service Limitations and Disclaimers

7.1 No Guarantee of Results
While we strive for successful content removal, we cannot guarantee results in all cases due to varying platform policies and legal requirements.

7.2 Platform Dependency
Our services depend on third-party platforms' cooperation and compliance with their own terms of service and legal requirements.

7.3 Legal Compliance
We operate within legal and ethical boundaries, following platform policies and applicable laws. We reserve the right to decline services that may violate legal or ethical standards.

8. Intellectual Property

All content, trademarks, and intellectual property on the Sohum website remain our exclusive property or that of our licensors.

9. Limitation of Liability

9.1 Service Limitations
Sohum's liability is limited to the amount paid for our services. We are not liable for any indirect, incidental, or consequential damages.

9.2 Third-Party Actions
We are not responsible for actions taken by third parties, including but not limited to platform decisions, legal responses, or re-posting of removed content.

10. Refund Policy

Since payment is only required after successful content removal, refunds are generally not applicable. In exceptional circumstances, refund requests will be evaluated on a case-by-case basis.

11. Termination

We reserve the right to terminate or suspend services at our discretion, particularly if:

  • These Terms are violated
  • False or misleading information is provided
  • The service request involves illegal activity
  • Platform policies prevent completion of the service

12. Legal Compliance and Reporting

12.1 Legal Cooperation
We cooperate with law enforcement and legal authorities when required by law.

12.2 Platform Reporting
We use legitimate reporting mechanisms and legal takedown procedures in accordance with platform policies and applicable laws.

13. Modifications to Terms

We reserve the right to modify these Terms at any time. Changes will be posted on our website with an updated effective date. Continued use of our services after changes constitutes acceptance of the modified Terms.

14. Governing Law

These Terms are governed by and construed in accordance with the laws of India. Any disputes arising from these Terms or our services will be subject to the exclusive jurisdiction of the courts in India.

15. Severability

If any provision of these Terms is deemed invalid or unenforceable, the remaining provisions will continue in full force and effect.

16. Contact Information

For questions about these Terms or our services, please contact us at:
Sohum.one
Website: https://sohum.one
Phone: +971 56 228 5451

17. Entire Agreement

These Terms constitute the entire agreement between you and Sohum regarding the use of our services and supersede all prior agreements and understandings.

By using Sohum services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.